Privacy & GDPR Policy

Your privacy and data protection are important to us

Last updated: December 18, 2025

Visuae is committed to protecting your personal data in compliance with GDPR. This policy covers our web services, external meetings/events, and photography services.

What We Collect

Contact Info: Name, email, phone number, company name when you contact us.

External Meetings/Events: Attendance records, recordings (with notice), chat messages, and shared content.

Photography: Photos/videos you appear in, with consent for usage.

Website: IP address, browser info, and pages visited.

Recording Notice: External meetings/events clearly indicate when recording is active. You'll be notified and can decline participation in recorded meetings.

How We Use Your Data

We use your data to communicate with you, deliver our services, conduct external meetings/events, provide photography services, and improve our website. We process data based on consent, contract performance, legitimate interests, or legal obligations.

Data Sharing

We don't sell your data. We may share it with service providers (meeting platforms, email and hosting services) and when legally required. Your data may be transferred internationally with appropriate safeguards.

Data Retention

  • Contact info: Business relationship duration + 3 years
  • Meeting/event recordings: Deleted within 90 days
  • Photos: Per your agreement/consent
  • Website analytics: 26 months

Your GDPR Rights

You have the right to access, correct, delete, restrict, or port your data. You can object to processing and withdraw consent at any time. Contact us to exercise these rights - we'll respond within 30 days.

Photography & Event Policies

Photography: We obtain explicit consent before taking and publishing photos. Images may be used for our portfolio, social media, and marketing unless you withdraw consent.

External Meetings/Events: Recordings are stored securely in cloud storage, accessible only to authorized staff, and deleted after 90 days. You can request copies of recordings you participated in.

Security

We use encryption, access controls, secure storage, and regular security updates to protect your data.

Contact Us

Questions or want to exercise your rights? Contact us at privacy@visuae.uk or via our contact form.

To file a complaint: Information Commissioner's Office (ICO) | Phone: 0303 123 1113

By using our services, you acknowledge this Privacy Policy. We may update this policy - check the date above for the latest version. Last updated: December 18, 2025.